Return Policy

We regret to inform you that, due to hygiene considerations and the risk of contamination, we are unable to accept returns on hair care products and hair care accessories. This policy reflects our unwavering commitment to upholding the highest standards of hygiene. We kindly request that you carefully deliberate your choices before finalizing your purchase, as all sales of haircare items and accessories are considered final.

Should you have any inquiries or reservations regarding a specific product, we encourage you to reach out to our dedicated customer service team before completing your purchase.

In the unfortunate event that you receive damaged or defective items, we want to assure you that we are committed to promptly addressing such situations. If you identify any damage or defects, please report the issue to our customer service team within 5 days of receiving your order. Our goal is to resolve concerns related to damaged or defective items as swiftly as possible, and our team will keep you updated throughout the resolution process. To facilitate a resolution that ensures your satisfaction, we may request a photo and/or the return of the original item.

We appreciate your ongoing support as we work diligently to provide a safe and secure shopping experience for everyone. Thank you for choosing us, and we value the opportunity to serve you.